BILLING DONE RIGHT.

Mental health expertise. Integrity. Client-centric approach.

We are committed to giving mental health therapists across Illinois the freedom to focus fully on client care by handling every aspect of their billing with best practices, integrity and highest standards for communication.

They say frustration often leads to innovation—that was definitely true in my case with billing!

I’m Dr. Iryna Arute, and after almost a decade of running my own practice as a clinical psychologist, I’ve seen the good, the bad and the ugly of outsourced billing. Here’s what I found:

  • Many billing providers come from a medical billing background and often treat mental health billing as an offshoot, missing the nuances and specific needs of mental health practices.

  • Some services avoid communicating directly with your clients, leaving you as the go-between for billing issues—a position you shouldn’t have to be in.

  • Not all billers prioritize best practices, which can lead to unnecessary time and money lost.

  • Often, billers lack the client service skills needed to interact professionally and empathetically with your clients, creating added stress.

  • Clear, consistent, and timely communication is essential, yet it’s often lacking in many billing companies, leaving business owners in the dark.

So, I created a service I wish had existed when I first started—one that puts people first and ensures integrity in every aspect.

Why We Created This Service

Filing claims is the easy part (although you still have to know what you are doing). The other 90% of billing work is being on the phone with insurance companies (whether it’s verifying benefits or resolving claim issues), following up on declined credit cards, communicating with clients about billing issues etc.

Did you know that less than 10% of our biller’s time is spent on filing claims?

Whether you’re looking for full-service billing or just need a bit of guidance, we offer a range of solutions to fit your needs

  • A comprehensive solution that covers all aspects of your billing process:

    • Verification of Benefits: We confirm client coverage, reducing claim denials.

    • Claims Submission and Follow-Up: We submit claims and follow up on outstanding balances to ensure timely payment.

    • Client Payments Follow-Up: We track and follow up on client payments, so nothing slips through the cracks.

    • Client Communication: We handle all client questions related to billing, allowing you to stay focused on your clients.

    • Monthly Reporting: Receive clear, customized monthly reports to track your practice’s financial health.

    Pricing: 7% of receivables or 6% for Mansio Collective members.

  • Our setup service is ideal for new or expanding practices. We’ll build a billing system that’s reliable and optimized from day one:

    • Financial Policies and Procedures: We help you create clear financial policies for transparency with clients.

    • Electronic Payment Setup: We establish secure, convenient electronic payment options.

    • EHR Billing Configuration: We set up and configure your billing settings in your EHR to ensure smooth operations.

    Pricing: $500–$800, depending on setup needs.

  • For therapists who prefer to handle billing on their own, our one-on-one training provides the guidance and skills to do it effectively. We’ll walk you through billing best practices and processes in these in-depth sessions.

    Pricing: $500 for 3 hours.

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    Need advice on a specific billing question or quick help with an issue? Book a brief consultation with us for expert insights.

    Pricing: $80 for a 30-minute consultation. Service offered to Mansio Collective members only.

Why Choose Us?

Our services are specifically designed by a business owner for business owners. We understand what it takes to run a mental health practice and are dedicated to supporting you in a way that makes your life easier.

Here is what sets us apart:

  • We know the unique needs of mental health providers and therapy clients, so we have tailored our services to fit those needs.

  • We deeply value your trust and and are committed to delivering a top-notch quality of service that will not disappoint you. You can count on our integrity, professionalism and best practices when it comes to billing.

  • Clear, prompt, and consistent communication is central to our approach. You’ll never be left in the dark and your clients will never have to wait a week for us to answer their emails.

  • We bring empathy and respect to every client interaction, ensuring your clients feel valued and supported.

Let us help you bring ease, efficiency, and excellence to your billing process.

Contact us today to learn more or schedule a free 15-minute consultation.